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On the one-year anniversary of the public launch of ChatGPT, the AI in health care’s technological evolution is poised for a groundbreaking shift. In a commentary published in JAMA on November 30, 2023, Dr. Robert Wachter, Chair of UC San Francisco’s School of Medicine, and Dr. Erik Brynjolfsson, Director of the Digital Economy Lab at Stanford University, delve into the transformative potential of generative artificial intelligence (genAI) tools. This story explores their insights, shedding light on how genAI could revolutionize healthcare, overcoming longstanding challenges faced by the industry. Accelerating healthcare’s digital revolution with GenAI The healthcare sector has been notorious for its slow adoption of transformative technologies. From the hesitant integration of electronic health records (EHR) to the unsuccessful attempts with IBM’s Watson Health, the industry has faced hurdles in embracing change. Yet, the authors argue that genAI, capable of producing high-quality content distinct from its training data, possesses unique properties that might expedite the transformation process. Dr. Wachter, known for chronicling health information technology challenges, believes genAI can break the “productivity paradox” cycle that has hindered the adoption of general-purpose technologies in various industries, including healthcare. The historical resistance to such changes, driven by misaligned incentives, complexity, privacy regulations, and a general aversion to change, is now met with a potential solution in genAI. The productivity paradox of information technology, coined by Dr. Brynjolfsson in 1993, highlighted the delayed gains in productivity despite the widespread adoption of general-purpose technologies. In the context of healthcare, genAI is seen as a solution due to its user-friendly nature, minimal hardware requirements, and alignment with existing digital workflows. Unlike the challenges faced during EHR adoption, genAI’s ease of use positions it favorably in an environment where healthcare professionals and patients are already engaged with digital tools. Also, the current readiness of the healthcare…

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Filed under: News - @ December 1, 2023 4:24 am