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TLDR
Users criticize GPT-5’s tone and lack of customization options.
Sam Altman promises to bring back GPT-4o for Plus subscribers.
ChatGPT-5’s launch faced backlash due to restrictive rate limits.
Altman admits to underestimating user attachment to GPT-4o.
The launch of ChatGPT-5 by OpenAI on August 7, 2025, has faced significant backlash from users. Many have voiced dissatisfaction on social media, especially on platforms like Reddit, expressing frustration with the platform’s new model. Complaints focused on the tone of GPT-5, its restrictive rate limits, and the inability to revert to earlier versions like GPT-4o.
Following these criticisms, Sam Altman, CEO of OpenAI, took to Reddit and X to address the concerns. He reassured users that adjustments were in the works, including the return of GPT-4o for ChatGPT Plus subscribers. The company is also exploring ways to offer more customization options for users, which had been a common request.
User Criticism of ChatGPT-5: Tone and Restrictions
A key issue raised by users was the perceived “flat” tone of ChatGPT-5. Many said it lacked the creativity and conversational fluidity of earlier models like GPT-4o. One Reddit user even referred to the new bot as “lobotomized,” pointing out that it felt far less engaging and personable than its predecessor.
Moreover, users criticized the decision to introduce more restrictive rate limits with GPT-5. This change limits the number of interactions users can have with the model, which some found frustrating. Many long-time ChatGPT Plus users expressed disappointment, noting that the new version failed to live up to the hype surrounding its release.
GPT-5 rollout updates:
*We are going to double GPT-5 rate limits for ChatGPT Plus users as we finish rollout.
*We will let Plus users choose to continue to use 4o. We will watch usage as we think about how long to offer legacy models for.
*GPT-5 will seem smarter starting…
— Sam Altman (@sama) August 8, 2025
OpenAI had previously boasted that GPT-5 was a major step forward, with improvements in reliability and a lower risk of hallucinations. However, some users felt that these updates came at the cost of user experience, especially when compared to the flexibility and personality of previous models.
Sam Altman’s Response to User Concerns
In response to the feedback, Sam Altman promised to address some of these issues directly. In a Reddit AMA session, Altman acknowledged the feedback, admitting that the company had underestimated how much certain traits in GPT-4o mattered to users.
“We understand that there isn’t one model that works for everyone,” he stated. Altman also mentioned that OpenAI had been investing in “steerability research,” aimed at giving users more control over the model’s personality and behavior.
To tackle the rate-limit issue, Altman confirmed that OpenAI would double the rate limits for ChatGPT Plus users as the rollout of GPT-5 continued. Furthermore, the company would allow Plus users to switch back to GPT-4o, addressing the demand for legacy models.
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Filed under: News - @ August 9, 2025 3:28 pm