Crypto Scam Alert: Canadian Fraudster Impersonates Coinbase Support, Steals Over $2 Million

A sophisticated scammer masquerading as a Coinbase help desk agent has reportedly siphoned approximately $2 million in cryptocurrency from unsuspecting users, according to blockchain investigator ZachXBT. The scam involved advanced social engineering tactics aimed at convincing users they were dealing with official Coinbase support.

Key Takeaways

Impersonator identified as a Canadian threat actor involved in recent social engineering scams.
Scammer likely used fake customer support calls, leading victims to transfer funds or reveal private information.
Evidence includes leaked videos, social media showing flaunted lifestyles, and targeted account manipulation.
Expert advice highlights the importance of safeguarding private data and verifying support channels directly through official platforms.

Tickers mentioned: N/A

Sentiment: Negative

Price impact: Negative. The incident underscores ongoing vulnerabilities in crypto security and risks associated with social engineering tactics.

Trading idea (Not Financial Advice): Hold. The incidents highlight the need for heightened security measures rather than immediate trading actions.

Market context: Rising sophistication in social engineering scams reflects the increasing importance of security awareness in the broader crypto ecosystem.

The Scam Unveiled

According to ZachXBT, the alleged scammer is a Canadian individual who has orchestrated multiple social engineering schemes over the past year, primarily targeting Coinbase users. The scam involved impersonating Coinbase support representatives to deceive users into relinquishing access to their wallets or revealing sensitive details. ZachXBT was able to trace the scammer’s identity through cross-referenced communications, wallet transactions, and social media activity, despite attempts by the perpetrator to obfuscate their online footprint.

One of the key pieces of evidence was a leaked video showing the scammer engaging in a phone call with a victim, posing as customer support and requesting private information. ZachXBT observed that the scammer’s social media activity was marked by conspicuous displays of wealth, including selfies, bragging about owning high-end social media usernames, and flaunting a lifestyle that seemed careless about operational security.

Source: ZachXBT

The fraudster attempted to cover tracks by purchasing premium Telegram usernames and deleting old accounts. Nonetheless, ZachXBT highlighted how their arrogance and social media gloating made tracking easier. The investigator also claimed to have identified the scammer’s home address through open-source intelligence, though he refrained from sharing personal details to respect privacy protocols.

How to Protect Yourself from Social Engineering

While experienced crypto users practice robust security protocols, newcomers can often fall prey to scams. Experts emphasize the importance of safeguarding private information, never sharing seed phrases, and always using verified support channels. Users should avoid clicking on suspicious links, responding to unsolicited calls, or sharing sensitive details on social media platforms. Hardware wallets are recommended for holding significant assets offline, reducing exposure to phishing threats.

Security professionals remind users that customer support representatives from reputable exchanges will never ask for seed phrases or private keys, nor will they redirect conversations to platforms like Telegram. Staying vigilant and verifying support through official websites and apps remains critical to avoiding scams that prey on social engineering vulnerabilities.

For more insights on protecting crypto assets, refer to guides on social engineering threats and security best practices.

This article was originally published as Crypto Scammer Pretended to Be Coinbase Support, Stealing $2 Million on Crypto Breaking News – your trusted source for crypto news, Bitcoin news, and blockchain updates.

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Filed under: News - @ December 30, 2025 2:10 am