how artificial intelligence will change work
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Amazon is preparing for a future dominated by the use of artificial intelligence (AI), a change set to radically transform the organization of work in the large company and in the tech sector in general. Andy Jassy, CEO of Amazon, recently communicated to employees the impact that this technology will have on the workforce, anticipating a reduction in corporate staff thanks to the efficiency gains resulting from the massive adoption of AI. Amazon and the challenge of artificial intelligence The message from Andy Jassy arrives at a crucial moment: AI is rapidly changing the way companies operate, especially in the tech world. Thanks to advancements in the ability of models like chatbots to generate code, images, and texts with minimal input, Amazon is integrating AI into almost every sector of the company. However, this revolution comes with an evident human cost: fewer people will be needed to perform certain business tasks. Jassy urged his collaborators to “be curious about AI” and to embrace the transformation, as the company aims to use the technology to complete routine tasks more quickly and accurately. An important aspect of his communication is the prediction that, within a few years, Amazon’s corporate workforce will shrink. This does not mean a total disappearance of jobs in the company, but a reconfiguration of roles: some positions will disappear, others will transform, or new opportunities will arise related to the use and development of Intelligenza Artificiale. Amazon’s Numbers and the Impact on Employment At the end of 2023, Amazon employed more than 1.5 million people globally, with the majority of the staff concentrated in the United States, where Amazon is the second-largest employer after Walmart. This figure highlights the company’s reach and the potential scale of employment change caused by the adoption of AI. In particular, about 350,000…
Filed under: News - @ June 18, 2025 2:27 pm