IT Decision-Makers Accelerate Automation Adoption Amidst Cloud and Cybersecurity Concerns
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IT decision-makers are embracing automation at an unprecedented rate. According to a recent survey by Digitate, 90% of IT leaders plan to deploy more automation, including artificial intelligence (AI), in the next 12 months. This surge in automation efforts is driven by the need to address growing IT complexity due to cloud migration and mounting cybersecurity concerns. In this article, we explore the survey’s key findings, the impact of automation on the workforce, and the pressing issue of cybersecurity. The survey conducted by Digitate reveals a clear shift towards automation in the IT landscape. A staggering 90% of IT decision-makers intend to deploy more automation tools and solutions in the coming year. This includes significantly emphasizing AI-powered automation, signaling a strategic move towards efficiency and productivity. Addressing IT complexity through automation One of the primary drivers of automation adoption is the escalating IT complexity stemming from cloud migration and adoption. Nearly half of the respondents (44%) identified this challenge as their biggest internal obstacle. With 92% of organizations already having a multi-vendor cloud strategy or planning to implement one, it’s evident that automation is seen as a solution to streamline and simplify operations in this complex environment. While IT departments remain at the forefront of automation efforts, finance (89%) and customer support (89%) are also keenly looking to automate processes in the near future. This broadening scope of automation suggests that organizations recognize its potential to improve IT operations and overall business functions. Organizations are not limiting themselves to a single approach. The survey highlights that 74% of organizations have experimented with generative AI, 68% have explored workflow automation, and 65% have ventured into AIOps (Artificial Intelligence for IT Operations). This diversification indicates a willingness to explore various avenues of automation to find the best fit for their specific needs.…
Filed under: News - @ December 28, 2023 7:14 am