Walmart Bets Big On Generative And Agentic AI With ‘Sparky’
The post Walmart Bets Big On Generative And Agentic AI With ‘Sparky’ appeared on BitcoinEthereumNews.com.
Agentic AI is making its way into the retail and ecommerce experience getty Walmart last week unveiled Sparky, a genAI-powered shopping assistant embedded into the Walmart app. The new AI assistant, Sparky, isn’t just another chatbot bolted onto an app. It’s part of a much bigger plan to use autonomous agents to transform how people shop. From Shopping Assistant to Agent Right now, Sparky can summarize reviews, compare products, suggest items for occasions such as beach trips or birthdays, and answer real-world questions such as what sports teams are playing. In the coming months, additional features will include reordering and scheduling services, visual understanding that can take image and video inputs, and personalized “how-to” guides that link products with tasks such as fixing a faucet or preparing a meal. Sparky isn’t designed to just answer product questions. It can act. If you’re planning a cookout, Sparky won’t just list grill options. It’ll check the weather, suggest menus, and help schedule delivery. If you’re reordering household supplies, it remembers preferences, checks stock, and confirms shipping options. The idea is to reduce friction and turn shopping from a search problem into a service experience. What Walmart’s Data Shows About Changing Customer Preferences According to Walmart’s own research, consumers may be more ready for the shift to agentic and generative AI-powered shopping than anyone expected. In the company’s latest “Retail Rewired 2025” report, 27% of consumers said they now trust AI for shopping advice, more than the number who trust social media influencers (24%). That marks a clear break from traditional retail playbooks. Influence is shifting from people to systems. A core reason for the adoption of AI is that speed dominates. 69% of customers say quick solutions are the top reason they’d use AI in retail. AI’s rapid emergence at the core…
Filed under: News - @ June 10, 2025 9:27 pm