Walmart-owned Sam’s Club tests future without checkout lines
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Sam’s Club is opening a store in the Dallas area that will require customers to go all digital. Shoppers will use a smartphone app to scan and pay for their own purchases rather than standing in a checkout lane. Sam’s Club GRAPEVINE, Texas — When shoppers walk into Sam’s Club’s newest store, they’ll soon see a shiny blue Mercedes-Benz SUV, a sectional sofa and zero checkout lanes. Welcome to the Walmart-owned membership club’s first all-digital store — and a preview of what could be its future. Inside the club, which will open in mid-October, customers will have to use a smartphone app called Scan & Go to ring up their purchases as they walk through the aisles. In the area typically reserved for cash registers, the company will show off online-only items as wide-ranging as a 12-foot Christmas tree and a 5-carat lab-grown diamond. Members can scan QR codes and go straight to the items in the app. Store workers will have about four times more space for preparing customers’ e-commerce orders for curbside pickup and home delivery, according to Sam’s Club executives. “It’s kind of the physical manifestation of a journey we’re trying to go on as a company,” Sam’s Club CEO Chris Nicholas said, as he showed off the club before its grand opening. Online-only items will be on display in Sam’s Club’s new location in the Dallas area. The items will range from a 12-foot Christmas tree to a sectional for the living room. Each will have an QR code nearby where shoppers can scan for more information or to make a purchase. Sam’s Club Since Walmart’s founder Sam Walton opened the first Sam’s Club in 1983, the membership-based club has become the more tech-savvy arm of its retail-behemoth parent. The club has spun out several key…
Filed under: News - @ October 7, 2024 2:33 pm